Terms of Service

By opening an account or using the Meridian Bank application you agree to these terms. If you do not agree, please do not use the service.

You must give accurate registration details and keep your password confidential. You are responsible for activity carried out through your account, and you should tell us immediately if you believe someone else has access to it.

• Use the service only for lawful purposes and for your own account.
• Do not attempt to access another member's account, balance or records.
• Do not interfere with, probe or disrupt the application or its infrastructure.

Requests are processed as described in the app. Where a fee applies it is shown in full before you confirm, including the external transfer and withdrawal fee of 5% of the requested amount, which is paid separately and is not deducted from your available balance. Requests may show a pending status until they are completed.

We work to keep the service available but it may be interrupted for maintenance, updates or reasons outside our control. The service is provided as is, without warranties of uninterrupted or error-free operation.

You may stop using the service and ask us to close your account at any time. We may suspend or close an account that breaches these terms.

We may update these terms and will publish the current version on this page. Questions about these terms can be sent through our contact page.